{"id":31054,"date":"2020-03-17T12:18:25","date_gmt":"2020-03-17T17:18:25","guid":{"rendered":"https:\/\/testsm.site\/fenix2025\/comunicado-a-nuestros-clientes-proveedores-y-publico-en-general\/"},"modified":"2026-08-09T07:28:24","modified_gmt":"2026-08-09T12:28:24","slug":"comunicado-a-nuestros-clientes-proveedores-y-publico-en-general","status":"publish","type":"post","link":"https:\/\/testsm.site\/fenix2025\/comunicado-a-nuestros-clientes-proveedores-y-publico-en-general\/","title":{"rendered":"Comunicado a nuestros clientes, proveedores y p\u00fablico en general"},"content":{"rendered":"<p>Ante el panorama actual, en Fenix somos conscientes de que el pa&iacute;s necesita estar m&aacute;s unido que nunca y, de manera responsable, acatar las medidas impuestas por el Gobierno en el marco de la lucha contra el COVID-19. En este sentido, deseamos informar que:<\/p>\n<p>Desde el lunes 16 de marzo nuestro personal administrativo se encuentra laborando de manera remota, con excepci&oacute;n de los colaboradores cuyas funciones requieren de su presencia f&iacute;sica para asegurar el buen funcionamiento de nuestra central termoel&eacute;ctrica y, con ello, el normal e imprescindible suministro de energ&iacute;a el&eacute;ctrica a nuestros clientes y al Sistema El&eacute;ctrico Interconectado Nacional (SEIN); no sin antes garantizar que hemos implementado las medidas de prevenci&oacute;n necesarias para asegurar la salud y bienestar de nuestro equipo.<\/p>\n<p>Seguimos trabajando para asegurar el normal suministro de energ&iacute;a el&eacute;ctrica y servicio de atenci&oacute;n a nuestros clientes, cumpliendo con el usual env&iacute;o de la facturaci&oacute;n y atendiendo temas operativos. En este periodo, nuestro centro de control estar&aacute; atendiendo a trav&eacute;s del correo <span><a href=\"mailto:centrocontrolFPP@fenix.com.pe\">centrocontrolFPP@fenix.com.pe<\/a><\/span> y los n&uacute;meros 707 1119 \/ 707 1120 \/ 984-123-192 \/ 960-331-699. La comunicaci&oacute;n con sus ejecutivos comerciales podr&aacute;n realizarla a trav&eacute;s de los medios habituales de comunicaci&oacute;n remota (tel&eacute;fono celular y correo electr&oacute;nico).<\/p>\n<p>Queda suspendida la recepci&oacute;n de materiales o equipos por 15 d&iacute;as calendarios a partir del lunes 16 de marzo, salvo lo proveniente de Comercio Exterior.<\/p>\n<p>A nuestros proveedores y contratistas, toda factura f&iacute;sica deber&aacute; ser escaneada y enviada a <span><a href=\"mailto:facturas@fenix.com.pe\">facturas@fenix.com.pe<\/a><\/span>, con la indicaci&oacute;n de enviarlas a nuestra sede en Magdalena inmediatamente despu&eacute;s de culminado el periodo de emergencia nacional. De igual manera, cualquier comunicaci&oacute;n podr&aacute;n realizarla a trav&eacute;s de los medios habituales de comunicaci&oacute;n remota (tel&eacute;fono y correo electr&oacute;nico).<\/p>\n<p>En Fenix estamos convencidos que con el compromiso y la #MejorEnerg&iacute;a de toda la ciudadan&iacute;a podremos superar este dif&iacute;cil momento.<\/p>\n<p >Lima, 17 de marzo de 2020.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ante el panorama actual, en Fenix somos conscientes de que el pa&iacute;s necesita estar m&aacute;s unido que nunca y, de manera responsable, acatar las medidas impuestas por el Gobierno en el marco de la lucha contra el COVID-19. En este sentido, deseamos informar que: Desde el lunes 16 de marzo nuestro personal administrativo se encuentra&#8230;<\/p>\n","protected":false},"author":3,"featured_media":34496,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-31054","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporativo"],"acf":[],"_links":{"self":[{"href":"https:\/\/testsm.site\/fenix2025\/wp-json\/wp\/v2\/posts\/31054","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/testsm.site\/fenix2025\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testsm.site\/fenix2025\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testsm.site\/fenix2025\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/testsm.site\/fenix2025\/wp-json\/wp\/v2\/comments?post=31054"}],"version-history":[{"count":1,"href":"https:\/\/testsm.site\/fenix2025\/wp-json\/wp\/v2\/posts\/31054\/revisions"}],"predecessor-version":[{"id":32305,"href":"https:\/\/testsm.site\/fenix2025\/wp-json\/wp\/v2\/posts\/31054\/revisions\/32305"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testsm.site\/fenix2025\/wp-json\/wp\/v2\/media\/34496"}],"wp:attachment":[{"href":"https:\/\/testsm.site\/fenix2025\/wp-json\/wp\/v2\/media?parent=31054"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testsm.site\/fenix2025\/wp-json\/wp\/v2\/categories?post=31054"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testsm.site\/fenix2025\/wp-json\/wp\/v2\/tags?post=31054"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}